A: MarcoPolo World School is a PhD-designed early learning school for children ages 3-7, offering literacy and a comprehensive STEAM (Science, Technology, Engineering, Arts and Math) curriculum with 2000+ lessons and learning activities. There will be more lessons and learning activities added weekly.
A: MarcoPolo World School requires a subscription to access to our 2000+ lessons and learning activities, with more added each week.
A:Learning is more fun when we learn together. That goes especially for children learning with you, the parent. But we do understand that sometimes parents just don’t have the opportunity to do so.
That is why we have designed World School in such a way that it is easy and safe for your child to explore and learn on their own.
And our unique “Let’s talk” feature and Weekly Reports means that you will always be able to take part in your little one’s many learning adventures.
A: Check that your device’s sound is on and that the game sounds have not been muted. If this doesn’t work, restart your device and try again.
Also, make sure you have the latest version of World School installed on your device. To check, simply go to the App Store on your mobile phone or tablet and click Updates at the bottom of the screen. If you see an update for World School just click the “Update” button to the right.
You should also make sure you are using the latest version of Apple’s iOS. To check, click on Settings and then go to General. Now click on Software Update at the top of the screen. Your device will now check for any new updates and ask you to install if it finds any.
On some iPhones and iPads, the side switch can be set to either mute sounds or lock rotation. It is possible that the sounds are muted with the mute switch, but the button itself is set to lock rotation. To restore sounds in this case, you will have to go to Settings, click General and under "Use side switch to:" select "Mute".
Now just mute the sounds with the side switch, launch World School and unmute sounds.
This should bring back sounds and you can then change the side switch back to rotation lock if you wish.
Another option is to mute the device sounds with the side switch, shut down the device completely, turn it back on and then unmute.
A: Developing tools to help parents participate in their child’s education is very important to us at MarcoPolo. We work with PhDs in early childhood education and child psychology and curiosity to develop a fun way for parents to engage with the same lessons your child loves. These conversations between parent and child promote healthy parent/child interactions and can help nurture curiosity and a love for learning.
Our “Let’s Talk” feature provides your child with a playful way to share the lessons they find interesting with you.
Here is how it works:
A: You will need to install MarcoPolo World School on your mobile device to view this video. If you do not yet have it installed, please download it here from the Apple App Store. The link will only work on a mobile device. You will not be able to open the link from your PC or Mac.
Attention iOS 11 users:
If you are using the latest version of Apple’s operating system iOS on your device (version 11.2),
you may experience some issues with this feature
such as the following error message when you click the video links in the email:
This is due to an error in Apple’s iOS, that Apple are aiming to have fixed in the very near future.
In the meantime, here are some ways to get around this temporary issue:
Manually open the link
Reinstall World School
If this not working, you can also try and reinstall the World School app.
We hope that Apple will have this issue fixed very soon. In the meantime, we hope the above helps you to keep enjoying the lessons your child/student shares with you.
A: If your question was was not answered here, please get in touch with us and we will be happy to help.
Simply email us at firstname.lastname@example.org
If you are experiencing any problems with World School such as errors or strange behavior, please add as many details as possible about the issue such as:
The more details you can give us, the quicker we can help you.
If you don’t know what model iPhone or iPad you have, simply look at the small writing on the back of the device and note down the number next to “Model” which will say something like A1549, A1701 or similar.
To find out what version of iOS you have, simply go to Settings, select General and click on Software Update.